The intelligent video backbone that connects your customers to the right experts securely, reliably, and fully under your control.
While other platforms simply bridge a call, we provide a robust infrastructure for businesses that prioritize zero downtime and total data security.
Eliminate long wait times and frustrating transfers. Our AI analyzes incoming requests and automatically routes calls to agents with the exact skills, language, or technical expertise needed.
Maintain 100% control over your information. Configure your call recordings to save directly to your own AWS S3, Google Cloud, or Azure containers. We process the call; you own the data.
Recording starts the moment a call is accepted.
If a recording can't start, the call won't proceed protecting your business from legal risks.
Ring all agents at once for the fastest response.
Ring agents one by one to keep your team from feeling overwhelmed.
Features | 
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Intelligent skill-based routing | ||
Automatic call routing to right expert | ||
Fail-secure compliance enforcement | ||
Call blocked if recording fails | ||
Automated call recording | Yes | Partial |
Backend video engine (no UI dependency) | ||
Enterprise analytics & audit logs | Yes | Partial |
Smart plans built for secure, intelligent video operations. From growing teams to large enterprises, Agent X AI scales with your business needs.
